Course Contents:

DAY ONE

Pre-Test

• Introduction to the importance of effective written communication in business settings.
• Overview of course objectives and structure.

Why Do We Write?

• Understanding the purpose and significance of written communication in professional contexts.

The Four Cs of Writing: Clear, Concise, Complete & Correct

• Exploring the essential elements of effective writing: clarity, brevity, completeness, and accuracy.

Word Agreement

• Ensuring consistency and coherence in word usage within written documents.

Active and Passive Voice

• Understanding the differences between active and passive voice and when to use each for optimal communication.

Sentences and Sentence Types

• Examination of sentence structure and various sentence types to enhance readability and impact.

Readability Index

• Introduction to tools and techniques for assessing the readability of written content.

Manners and Courtesy

• Importance of professionalism and courtesy in business writing.

Practical Language

• Strategies for using language that is practical, accessible, and engaging for readers.

Inclusive Language

• Understanding the importance of inclusivity and diversity in language usage.

Recap and Close Day One

• Summary of key concepts covered and preparation for the next day’s sessions.

DAY TWO

Review of Day One

• Recap of key points from the previous day’s sessions.

Sentence Construction

• Advanced techniques for constructing clear and effective sentences.

Punctuation

• Rules and conventions for using punctuation marks accurately and appropriately.

Writing Professional Business Letters

• Guidelines and best practices for crafting formal business letters.

Writing Effective E-mails

• Strategies for composing concise and impactful email messages for professional communication.

Spelling and Proofreading

• Techniques for identifying and correcting spelling errors, and the importance of thorough proofreading.

Writing Memos

• Understanding the format and purpose of memos, and tips for writing effective memos.

Reviewing Your Writing

• Methods for self-assessment and peer review to enhance the quality of written communications.

Writing Challenges

• Addressing common challenges and obstacles encountered in business writing, and strategies for overcoming them.

Post-Test/Evaluation

• Assessment of participants’ learning outcomes and identification of areas for further improvement.

Pre-Assignment

• Participants should bring a sample of a letter, memo, or email they have written to the workshop for use in exercises.

Note: Pre-test and post-test are designed to measure participants’ knowledge before and after the workshop to assess learning outcomes and effectiveness of the training.