Digital Transformation and Disruption Masterclass – MAR 11 – 12

Course Overview:   

The rise of digital transformation (DT) in today’s workplace results from the growing interest among businesses in the potential of new disruptive technologies. Digital transformation is the process of changing your business or organisation by means of digitisation. There are various facets to the process of DT, but a key process is translating data into meaningful information to generate insights that can inform strategies for business growth. Digital transformation can be focused on business or operational models and technologies, but the goal should primarily be customer- or employee-centric, with a focus on improving the end user’s experience, and reaching the customer through technology.   

Digital transformation is the vehicle that introduces disruptive technologies into the workplace and requires an organisation-wide change in thinking to succeed. However, not many organisations are reaping the benefits they’d hoped for from their foray into DT. The reason is simple: no matter how much potential new digital technologies have to improve efficiencies or gain a deeper understanding of customers, in and of themselves they cannot bring about change. Organisations and leaders need to change their vision, mission, and operational practices to ensure that all tasks and technologies are focused on understanding and responding to shifting customer expectations. When implemented effectively though, DT can unlock many benefits, therefore continuing to accelerate the pace of digital innovation and spur global investment, which is estimated to reach nearly $2 trillion in coming years. Effective DT implementation promises benefits such as greater customer intimacy, streamlined workflows and communication, improved performance, and a greater competitive and financial advantage.   

Digital transformation also calls for the cultivation of new digital competencies and skill sets in the workforce. organisations must address the skills crisis that is resulting from DT. More than 1 billion people around the world will need to reskill and upskill in the next decade because of the changes in jobs brought about by new technologies. Taking a DT course is a small but instrumental step in helping professionals gain the crucial digital skills that are key to fostering change within their organisations. In this course, you’ll learn insights and knowledge that top digital transformation advisors use to create successful digital transformations: from understanding digital transformation to what makes digital transformations successful, from the digital transformation framework to digital transformation technologies, from design thinking to digital transformation future trends, from digital transformation career opportunities to successful case studies   

Highlights of what participants will learn:   

• Understand and create your own digital transformation roadmap – across key phases like Discovery, Vision, Strategy and Execution  
• Lead digital transformation programs  
• Work on digital transformations vision statements  
• Establish the foundations for creating strategies – both for Digital Transformation Delivery and Execution  
• Identify the technology and data enablers required for a digital transformation  
• Understand the thinking behind digital transformation from thought leaders  
• knowledge on digital transformation trends that are shaping the World around us  
• The 5 phases of the digital transformation framework  
• What it takes to make digital transformations succeed or fail  
• How do digital transformations deliver value?