DATE: May 16 – 20

TIME: 9am – 6pm

COURSE OVERVIEW

Root cause analysis (RCA) is a systematic approach to problem-solving that focuses on identifying the underlying causes of issues rather than just addressing their symptoms. By understanding and addressing root causes, organizations can prevent problems from recurring and drive continuous improvement.

This interactive and practical root cause analysis training course equips participants with the tools and techniques needed to effectively conduct RCA and implement sustainable solutions.

Who Will Benefit:

This course is designed for individuals seeking to enhance their skills in root cause analysis, including:

1. Quality assurance professionals

2. Process improvement specialists

3. Operations managers

4. Project managers

5. Anyone involved in problem-solving and decision-making within an organization

Course Objectives:

Throughout the training, participants will:

1. Understand the principles and importance of root cause analysis in problem-solving.

2. Learn various tools and techniques used in RCA, including Pareto & Stratification, 5W + 1H, Fishbone Analysis, and 5 Whys.

3. Apply these tools to real-life examples and business scenarios to identify root causes and potential solutions.

4. Develop the ability to conduct thorough investigations and analyze data to uncover underlying issues.

5. Gain insights into implementing and sustaining improvements, including methods for tracking and monitoring progress.

By the end of the course, participants will have the skills and knowledge necessary to effectively identify root causes, implement corrective actions, and drive meaningful performance and cost improvements within their organizations.